Questions Related With Activation:-
Ques.1 What services My Recharge provides? Tell us.
Ans.1 My Recharge works in the service sector. In My Recharge, you can convert your SIM in COMBO SIM without any change of your mobile number and Existing SIM.
Through which you can recharge all company's prepaid mobile, all company's data card and all company's DTH.
For it the company gives you 2.50 percent commission*. This feature allows you to switch to any mobile in India can offer.
You can pay all post paid bills of major companies by My Recharge's COMBO SIM.
You can sell Tata Sky and dish TV connection by My Recharge's COMBO SIM. On which the company gives you the commission of Rs. 250
As well as you can book the air tickets, Hotel booking and car booking by My Recharge's COMBO SIM. For it the company gives you 2 percent commission.
You can also book the railway tickets through SMS or SMS based APPS of My Recharge. On which the company contribute the commission of Rs.5 on each PNR.
You have to activate in My Recharge to take the advantages of all these features.
* Airtel Mobile, Data card and DTH commission is 1.5%.
…………………………………………………………………………….....................................
Ques.2 How to submit activation in My Recharge?
Ans.2 The activation in My Recharge is totally free but you have to buy the company’s package, which cost is Rs.1800. In this Rs.1800, the company gives you three facilities:-
(A). The company gives you the free recharge of Rs. 100 for six month. You can recharge any mobile or DTH by it. (100x6=600)
(B). The company gives you the DTH new connection voucher of Rs.600. You can book any DTH for your own by using it and the cost of Rs.600 in DHT is reduced.
(C). The company gives you the air tickets voucher of Rs. 600. You use this voucher to book any airline ticket. Rs.600 will be less than the cost of ticket.
Thus the company returns back your Rs.1800 instead the package of Rs.1800.
To buy this package, you can deposit this amount to our banks or nearest franchises or you can join the company by giving the amount of activation those who given the information about activation of plans.
Take all kinds of information before the activation or depositing the package amount.
……………………………………………………………………………………………………
Ques.3 What do I benefit, apart from the service? In addition to the service what I get in other benefit?
Ans.3 (A). You can also get the additional income by selling the new package of the company. For it, you have to sell the company’s package to 3 retailers in your team in 2:1 ratio. As soon as, you join the team by selling the package to new retailers in the ratio of 2:1 .
Than the company gives you the free recharge increased from 6 months to 12 months and the company gives you the working team sales incentive of Rs. 300.
(B). The company gives you a chance of free recharge of 18 months for the sale of package to more retailers. For this, you have to sell the package and activate your team with 9 retailers in the ratio of 5:4. The company increased your free recharge from 12 months to 18 months and it also gives the working team sales incentives of Rs. 1200. I. e. your total income is :-1800+1200+1200=4200.
……………………………………………………………………………………………………
Ques. 4 How much time the COMBO SIM take to activate?
Ans.4 The COMBO SIM also activate with your own activation. The information provided by you in the KYC form (Know Your Customer) as valid and the COMBO SIM is to activate.
…………………………………………………………………………………………………….
The Questions about TOP UP Balance:-
Ques. 5 Please provide information about the bank accounts of My Recharge?
Ans.5 At present the company having accounts in four banks:-
.
State Bank of India (SBI)
Name: MY RECHARGE PVT LTD
A/C No: 31472429475
Branch : MUHANA-JAIPUR
IFSC Code : SBIN0011304 (for RTGS and NEFT)
Punjab National Bank
Name: MY RECHARGE PVT LTD
A/C No: 3952005900000034
Branch: Pratap Nagar, Jaipur
IFSC Code: PUNB0395200 (for RTGS and NEFT)
Bank of India
NAME-MY RECHARGE PVT LTD
ACCOUNT NUMBER-667420110000127
BRANCH- SITAPURA-JAIPUR
IFSC CODE -BKID0006674
Bank of Baroda (BOB)
Name: MY RECHARGE PVT LTD
A/C No: 35200200000115
Branch: PRATAP NAGAR-JAIPUR ,
IFSC Code : BARB0PRAJAI
Minimum Deposit 3000 with last 2 Digits matching of id
……………………………………………………………………………………………………
Ques.6 Is there necessary to top up with minimum amount?
Ans.6 Yes, deposit at least 2000 rupees of TOP UP balance in bank account. As well as your ID's last 2 digit is the same amount of match must submit.
If you want the less amount than you can take it from the other retailers or franchise of My Recharge. Example - if your id is xxx27 then deposit minimum 2027/-
……………………………………………………………………………………………………..
Ques.7 Is it required to tell the company that balance will activate itself, after deposit the amount? If not, than how this information given to the company?
Ans.7 After deposit the amount whether it has any type of deposits, such as-- cash, online, mobile banking, or NEFT from any other bank, it must be request.
For it you can send TOP UP request through GPRS APPS or you can send request on your VMN via SMS. In addition, you can direct TOP UP's request in your TOP UP recharge area of your own ID or you can request of your top up in our Call Center or nearest franchise.
…………………………………………………………………………………………………….
Ques.8 Is the call necessary to know the balance after deposit the amount?
Ans.8 You can send TOP UP request through GPRS APPS or you can send request on VMN via SMS. In addition, you can request directly for your TOP UP in your TOP UP recharge area. Not need of any call. You can tell this information to your nearest franchise also. If it is not possible to any of these types of request than only you can call in Call Center.
…………………………………………………………………………………………………….
Ques.9 Can we deposit the amount or payment online also?
Ans.9 Yes, you can deposit the amount or payment through online and mobile banking. After submitting the payment you can direct request through your panel or GPRS APPS. Not need of any call to call center.
…………………………………………………………………………………………………….
Ques. 10 What do we write '' BRANCH CODE'' or ''TRANSACTION ID'' after submitting the payment by mobile banking?
Ans.10 We have to write only '' TRANSACTION ID '', when we paid by mobile banking. In it you have to select online (Bank transfer) medium of payment. Where’s the transaction ID's option comes there we write or put the transaction ID of mobile banking. As well as you write your bank account number and the name of account holder in REMARK option.
……………………………………………………………………………………………………
Ques.11 How much time it takes to come the payment after deposit by cheque?
Ans.11 You can deposit the payment by cheque also but we advise that you pay from online or mobile banking only, you can deposit cash also. It will delay for issue of your payment if you paid by cheque.
…………………………………………………………………………………………………….
Ques.12 What should I do on that situation when balance not achieves long often?
Ans.12 My Recharge used very modern technology for issue the balance. If you are requesting from 9:30 am to 7:30 pm and not getting your balance in 30 minutes. It can be caused by the following reasons:-
A. The information which you have entered may not be correct. For example: - If you paid through online or mobile banking but in request you wrote cash deposit and branch code.
B. If you deposited money in another branch but you are entering from a different branch request, or
C. If there is difference between the amount you deposited in the branch and the amount which you requested.
D. If there is difference between the actual dates - that you deposited amount in another date or in request you are providing wrong date. Or
E. You have deposited money in the round figure and the company is not able to get update from the bank. In addition to these reasons there are another too many reason for not getting the top up amount. In this situation you have to check your request again.
………………………………………………………………………………………………….
Ques. 13 It is seen that it takes a lot of time when we send balance in My Recharge by another bank (Example-from Dena Bank to SBI Bank)?
Ans. 13 It is said Third Party Payment which comes through NEFT and the system is operated through the RBI. In this matter, the clearance house clear and check the transaction of both the banks that it send payment in the company account so it takes time. In addition the Third Party Payment closed on all holidays and at 12:00 PM on Saturday.
If any person who paid Third Party Payment after 12:00 PM on Saturday. So the company gets this payment on Monday only.
…………………………………………………………………………………………………….
Ques. 14 Why do it is necessary to match the last two digit of your ID?
Ans.14 Due to it we can issue your payment early as well as it helps to decreases the miss use of any possibilities or derived.
……………………………………………………………………………………………………
Ques. 15 Is it necessary to spend this TOP UP in a particular given time?
Ans. 15 No, it does not ever expire. I.e. you can spend it according to your convenience or you can give to your team also.
…………………………………………………………………………………………………….
Ques. 16 Can we able to send TOP UP to other retailers also through this TOP UP ?
Ans.16 Yes, of course, You can give and take the top up of at least Rs. 300 and maximum it is of Rs. 12000 per day.
…………………………………………………………………………………………………
Ques. 17 Is there any benefit of purchasing the TOP UP in bulk?
Ans. 17 Yes, you can take advantages on it to purchase TOP UP in bulk. You can get additional benefit of 0.25 percent if you take TOP UP with the balance of more than ten thousand whether it is any amount. We can understand it that you receive Rs.10025 top up when you deposit Rs.10, 000.
You have to deposit the amount to match the last two digit of your ID then it may be any amount of more than 10 thousands in bulk.
……………………………………………………………………………………………………
Ques. 18 Can do we transfer or deposit the balance of TOP UP and PIN
Together /simultaneously?
Ans. 18 Yes, you can have the PIN and TOP UP balance in one transaction only. If you want to take two PIN or the TOP UP of Rs. 2000 for it you have to deposit Rs. 5600 by matching the two last digit of your ID and give us this information in the request. You will get PIN and TOP UP.
……………………………………………………………………………………………………
Ques.19 What do we recharge and purchase from this TOP UP amount?
Ans. 19 We can use this TOP UP for all services which is provided by My Recharge.
…………………………………………………………………………………………………….
Ques. 20 How we can know our TOP UP balance?
Ans. 20-You can see your balance in the option of wallet in TOP UP recharge by login your ID or you can check your balance in software APPS of GPRS. You can check your balance via SMS by typing TOPBAL<space>user ID and send in VMN of your area.
…………………………………………………………………………………………………..
Ques. 21 How much time it takes to update the TOP UP request?
Ans. 21 If all provided information is correct than your TOP UP updates in every 30 minutes from 9:30 am to 7:30 pm.
…………………………………………………………………………………………………….
Ques.22 sometimes said to fax when the payment is not issued? So we have to fax on which number ?
Ans.22 You can send all types of documents on 011-66161718(fax number). Remember whenever you fax. Never forget to write your ID on the paper.
…………………………………………………………………………………………………….
.Ques.23 On which ID we send our mail if the payment is not issued? If there is problem with us than in which ID we can send mail?
Ans.23 You have to send your mail on our these ID’s admin@myrecharge.co.in and care@myrecharge.co.in
…………………………………………………………………………………………………….
Ques. 24 If sometimes ask for bank statement or deposit slip than what we have to write on it?
Ans.24 You have to scan your original slip and write your ID on the paper. And send us on our email id admin@myrecharge.co.in AND care@myrecharge.co.in
…………………………………………………………………………………………………….
Ques.25 What we have to write on the remark of TOP UP request?
Ans .25 whatever you want to give any additional information, you put it in the REMARK column of TOP UP request. But the right transaction ID and branch etc. insert in the appropriate location box. Not need to put them in REMARK.
…………………………………………………………………………………………………….
Ques.26 How can we request if we do payment through Green Card?
Ans.26 If you are paying through Green Card, GCC, GRC than request as a cash deposit with branch code and if you get the transaction then GRC GCC number and transaction number put in the REMARK. If sending payment card less through machine then provide linked mobile number also.
…………………………………………………………………………………………………….
Ques.27 What I have to write –Cheque number or branch code? If I put the cheque of SBI Bank which is of AT PAR ?
Ans. 27 If you put the cheque of SBI Bank which is AT PAR, you put branch code in request and you write your cheque number in REMARK. For its request you have to use the method of cash deposit. But if there is another bank’s cheque or not AT PAR then you have to request in cheque mode.
…………………………………………………………………………………………………….
Ques. 28 What do you mean by TOP UP INVOICE?
Ans.28 The TOP UP amount that company contribute in your TOP UP. The company released a online bill invoice when it contribute the TOP UP amount for your TOP UP. It is called TOP UP INVOICE.
………………………………………………………………………………………………….
Other Important Information About The Questions Related With Login.
Ques.29 What is the number of My Recharge’s helpline?
Ans.29 The My Recharge‘s Head office helpline number is 0141-7101777(30lines). It means 30 persons can work on our help line at one time.
…………………………………………………………………………………………………..
Ques.30 My ID is not opening even I am putting my right password? I am not able to login successfully even I have changed password?
Ans. 30 There is not any permission of spam in My Recharge. Such as your name, mobile number, city relationship and similar name and password and transaction password are alike or than the ID cannot open itself. For it you need to request reset your password from the Call Center or admin.
……………………………………………………………………………………………………
Ques. 31 What is the method to take again our forgotten password?
Ans.31 For it, first you go in our site www.myrecharge@co.in then you will click on the option FORGET PASSWORD in Home Page. In it you have to put your ID, registered mobile number and the CAPTCHA Code which you seen there.
After doing all these you click GO just after doing it you will get your password and transaction password in your mobile automatically.
……………………………………………………………………………………………………
Ques. 32 How can I get my forgotten ID and password?
Ans. 32 For it, you can mail to our company admin with your Registered mobile numbers or you can call to our Call Center on this number 0140-7101777 and you can request there to send back your forgotten ID and password on your registered mobile number.
…………………………………………………………………………………………………….
Ques.33 Can we change our password and transaction password?
Ans33 Yes, you can change your password and transaction password by login your ID.
……………………………………………………………………………………………………
Ques. 34 Can we tell or share our password or transaction password with anyone?
Ans. 34 No, you never tell or share your password or transaction password with anyone. Not even in the Call Center of My Recharge. The Call Center does not require your password to know your any information.
…………………………………………………………………………………………………….
Ques. 35 Is it necessary to tell the ID to the company for any type of information?
Ans.35 Yes, of course, you have to tell your ID very first to the company to know any type of information.
We can check your updates and all information related with My Recharge through your ID. So whenever you call or mail it is essential to tell your ID first.
…………………………………………………………………………………………………….
Ques.36 How can we change our registered COMBO mobile?
Ans. 36 The charges of changing the registered COMBO mobile is Rs. 100. You can change it as follows:-
A.If your registered mobile is turned on and working then you go to PROFILE option of your ID and then select the option CHANGE MOBILE NUMBER and put your new number there. You will get a 6 digits code on your old registered number. Put this 6 digit code in the given box and put your new mobile number too. You will get the information of the changing on registered mobile via SMS. This SMS will also come back to you after 3 hours. If you have changed it then wait 6 hours will change in mobile. If you have not requested to change mobile number than immediately inform to our Call Center.
B.You can change your number from our any franchise to whom the company given right to change the number. For it your registered mobile should be turn on. For it you will get 6 digits confirmation SMS in your registered mobile. Please provide this to your franchise. Remember you don’t share or tell your password and transaction password to anyone. Do not tell or share with our Call Center representatives and any franchise.
A.If your registered mobile is closed and you want to change than:-
(a). you must mail to admin, it would also charge Rs.100 . If your mobile is related to that state where the state is related to the old number, in that case you have to mail by write your ID number, old number, new number and the reason of change.
(b). If you’re new mobile is different from that state in which state your registered mobile is than in that case you have to mail by write your ID number, old number, new number and the reason of changing as well as you send your any identity document as – PAN card, voter ID card, driving license etc. by scanning it.
…………………………………………………………………………………………………
Ques. 37 What to do if balance goes in wrong ID?
Ans.37 You must send the balance carefully as well. You can mail to admin and you can contact to our Call Center if the balance goes in wrong ID by any reason. Now the new system had been implemented that you must also insert the mobile number of ID holder whenever you transfer the balance through SMS or panel or My Recharge’s APPS. This process helps us to solve the problem when the balance goes in wrong ID. If you using old APPS in your mobile than be sure to update it with new my recharge APPS.
…………………………………………………………………………………………………….
Ques.38 How much TOP UP we can send to any ID?
Ans. 38 You can transfer the TOP UP maximum 3 times to any single id and the minimum amount is 300, maximum amount of Rs.12000 on any ID in one day only.
…………………………………………………………………………………………………
The Questions Related With Recharge Process.
Ques. 39 which company’s prepaid mobile we can recharge?
Ans. 39 We can recharge all company’s prepaid mobile which are registered in India by My Recharge.
……………………………………………………………………………………………….
Ques. 40 Which company’s DTH we can recharge?
Ans. 40 We can recharge all major DTH company’s SET TOP BOX by My Recharge.
……………………………………………………………………………………………………
Ques. 41 Which company’s DATA CARD we recharge?
Ans. 41 We can recharge all company’s pre paid data card which are registered in India by My Recharge.
………………………………………………………………………………………………….
Ques. 42 Which option do we use to Recharge the DATA CARD?
Ans. 42 We use the MOBILE RECHARGE OPTION to recharge the DATA CARD. It does not need any code separately.
……………………………………………………………………………………………………
Ques. 43 How much time it takes to activate the free recharge of Rs.100 after the Activation/ joining?
Ans. 43 You get free recharge of Rs.100 as a TOP UP balance on next day of joining and you will get next remaining five recharge every month on the date of your joining as your TOP UP balance.
…………………………………………………………………………………………………….
Ques. 44 What do we do to special recharge of all companies?
Ans.44 Some companies gives special recharge through common option. There are few companies aside which gives special option.
You can see complete information about it on Recharge option page in GPRS APPS.
……………………………………………………………………………………………………
Ques.45 How do we get the commission of recharges?
Ans. 45 You would find this commission itself at the time of recharge. If you recharging any mobile with Rs. 100. And if you are getting 2.5 percent commission on it than the cutting of your account is only Rs. 97.50. Thus you get your commission at the same time.
…………………………………………………………………………………………………….
Ques. 46 How can we check the status of recharge?
Ans. 46 You can know the current status of recharge by using the check recharge status from APPS. Just go in Help desk option put your recharge transaction id and get current status of recharge.
…………………………………………………………………………………………………….
Ques. 47 Sometimes recharge does not success but the money deduct. What should we do in this case?
Ans. 47 It is the easiest way to know the statue of recharge by GPRS SOFTWARE APPS.
If the recharge would failed at the same time it will be refund from the auto system.
If the refund is not getting then create a complaint in HELP DESK option. If you are not using the GPRS SOFTWARE than you type RS than single space and type your transaction of recharge and send this SMS on VMN. If the recharge failed then it refunds itself. If it success than you will get the transaction ID of operator.
Similarly you can know the recharge statue on the panel also.
It’s very necessary to use the appropriate method before calling at the Call Center or main in the company.
By doing this you can save your time and money as well as you will work in a much better way.
……………………………………………………………………………………………………
Ques. 48 How much time it takes in status updates after complain in Help Desk?
Ans. 48 Generally, it updates in 3-4 hours or in less time of it. But in some cases it takes more time. So on behalf of it the company gives the time of 48 hours.
……………………………………………………………………………………………………
Ques.49 Is it necessary to put a complaint every time in Help Desk when the recharge is not success?
Ans.49 If the recharge is not success in the most cases and the provider company refunds him than not need of insert or put any complaint but if you want to know the status immediately than check status through GPRS APPS SOFTWARE or enter a complaint in Help Desk.
Note-Do not check any status in 8 minutes of recharge.
……………………………………………………………………………………………………
Ques. 50 The recharge service does not works in between 11:45 pm to 12:15 am at night. Why is it?
Ans. 50 In between 11:45 pm to 12:15 am (at night) our server works for accounts work related to the whole day recharges. So recharge service does not work at night.
…………………………………………………………………………………………………….
Ques.51 What should be there if recharge on wrong number?
Ans.51 It cannot be taken back to success recharge on wrong number in mobile but if it is recharge on wrong number in DTH than you can mail to admin within 48 hours or you can contact in our Call Center and give complete information. The remaining amount of right DTH will be transfer in next 3-4 days.
Remember you have to give the new number of that company only. Which DTH company’s recharged was wrong.
…………………………………………………………………………………………………….
Ques.52 How much is the maximum amount of recharge?
Ans. 52 Maximum amounts on any mobile is Rs. 4999, maximum amount of any postpaid mobile is also Rs. 4999, and maximum amount of any DTH is Rs. 15,000 in a onetime recharge.
…………………………………………………………………………………………………….
Ques.53 Can we recharge through the COMBO SIM in roaming ?
Ans. 53 Of course, we can easily recharge in roaming if we are reaching from the APPS of My Recharge but if you recharge via SMS than roaming charge will apply.
…………………………………………………………………………………………………..
Ques. 54 Where could I see the report which I recharged?
Ans. 54 You can see your recharge’s report on the WALLET option of TOP UP recharge area in online and in GPRS APPS application also can check in last 5 transactions.
…………………………………………………………………………………………………
Ques. 55 How can we do the ZING recharge?
Ans. 55 We can recharge of ZING by the DISH TV option.
……………………………………………………………………………………………………
Ques. 56 How can we know the offer of mobile?
Ans. 56 To know the offer of your mobile, you can see the all plans and offer of all companies in our site. You can see the site of related providers also.
……………………………………………………………………………………………………
Ques. 57 What we have to do if we recharge again in the same amount and in same day in GPRS APPS?
Ans. 57 please write 02 in RESET option to recharge GPRS again with the same amount. You can do it 9 times for the same amount recharge by typing 02, 03, 04,………09 in a day.
Remember that 5 minutes interval is necessary in between each recharge.
…………………………………………………………………………………………………….
Ques. 58 What we have to do if we recharge again in the same amount and in same day via SMS?
Ans.58 You write 02 at the end of the message by setting single space and sent it to recharge again with the same amount. You can do it 9 times for the same amount recharge by typing 02, 03, 04 ….09 in a day.
Remember that 5 minutes interval is necessary in between each recharge.
………………………………………………………………………………………………….
Ques. 59 What we have to do if we recharge again of same amount and same day from the panel?
Ans. 59 You have to use 02, 03, at the end of the COUNT option in recharge process to recharge again of same amount and same day from the panel.
Remember that 5 minutes interval is necessary in between each recharge.
…………………………………………………………………………………………………….
Ques. 60 The error SEND TODAY DATE is showing the GPRS when we recharge. What to do?
Ans.60 It means you had feed the wrong date in your mobile handset so you have to correct it. The GPRS SOFTWARE picks the date from your handset. So you correct the date, which is today date and then recharge.
……………………………………………………………………………………………………
Ques. 61 Sometimes does not recharge by SMS and tells ‘’DOWNLOAD GPRS APPS’’. Why?
Ans.61 It is said when the problem accrue in SMS service. Here we want to advise you that if you recharge through the GPRS APPS, it will be easy and convenient. There is not possibility of mistakes also.
………………………………………………………………………………………………….
Ques. 62 Is there any charges when we recharge via message?
Ans. 62 Yes, there is charges when you recharge via message. The charge is in your mobile tariff. Means if you have free pack of SMS than not any charge and if there is no free pack than standard SMS charge will count.
Here we want to advise you that use GPRS APPS only. It is easy to recharge in very low cost.
……………………………………………………………………………………………………
Ques. 63 How can I know the VMN number of my area?
Ans.63 You can see the VMN’s list in the site of My Recharge.
……………………………………………………………………………………………………
Ques. 64 How can I do the setting of GPRS in my mobile?
Ans.64 You download the APPS of My Recharge if your mobile supports the GPRS. We uploaded here APPS of all categories of major mobiles in this linkwww.myrecharge.co.in/apps which supports to your handset.
……………………………………………………………………………………………………
Ques. 65 I don’t have android mobile. May I use the application of My Recharge in it?
Ans. 65 You may download the GPRS APPLICATION of My Recharge in any simple mobile also.
………………………………………………………………………………………………….
Ques. 66 I have old handset of Samsung Company. May I use the GPRS APPLICATION in it?
Ans.66 Yes, you may put the GPRS APPLICATION of My Recharge in it also.
……………………………………………………………………………………………………
Ques. 67 My friend is having Chinese mobile. May he use the GPRS APPLICATION?
Ans. 67 Of Course, it also pursues the APPS of My Recharge.
……………………………………………………………………………………………………
Ques.68 What amount of recharge we do on GPRS to get Rs.25?
Ans. 68 If you recharge 100 numbers count through GPRS APPS in a month. In which the payment of prepaid mobile, DTH, DATA CARD, and postpaid bill is included. Than Rs.25 will be added in your TOP UP in the first week of the next month.
……………………………………………………………………………………………………
The Questions Related With Sales Business.
Ques. 69 How can we Activate new joining in our team?
Ans. 69 First of all, you must have new PIN and card number before the joining. As well as if you want to join to retailer, than you have to know all information about him like- his/her name, father’s name, address, mobile number, the name of mobile provider’s company, state including pin code, gender (male or female) and all information related with nominee. Now you click on LINK of RAGISTER page in company’s site with all the information.
Here the three information will be asked;-
A.Sponsor’s ID
B.Card Number
C.PIN Number
D.In the sponsor’s ID we have to put that ID in which the retailers join to his tree. Than insert the card and PIN number and click to NEXT option.
While doing so, a form will open. In it, you have to select PLACEMENT very carefully (left or right). After it you have to fill all the fields like: - new retailer’s name, father’s name, address etc. finally you must select the two check boxes first. If you want to keep your full income in your wallet, than you select it. After it you can buy PIN, TOP UP through this income.
At the same time, you have to select the granted all the condition of the company. The mean which you have selected that you read all the conditions of the company very carefully and you are agreeing with them.
Then you click on the cursor PREVIEW. All the information which you filled in the field will appear as. If you’re all given information is correct so please submit the page and new joining will be there and will get a confirmation note, immediately. You will get ID, password and transaction password in Registered mobile and sponsor will also get a congratulation message of new retailer joining in his mobile.
……………………………………………………………………………………………
Ques. 70 What I get from the company after joining?
Ans. 70 When you join the company, the company gives a ID of six digits which is your identity number of the company. You must have to tell this ID number to the company in sort of any time. The company gives confirmation note also in your ID; it contains all information about yourself. You have to given a profile and ID card also with your profile. Whenever you give any information to anyone about My Recharge that time you keep this ID card with you in printed form.
……………………………………………………………………………………………
Ques. 71 How can I join my A or B Group Leg?
Ans. 71 You can join A in LEFT and B in RIGHT by putting your ID in sponsor ID option.
…………………………………………………………………………………………….
Ques. 72 How can I create my Third ID?
Ans. 72 The down or below ID of A and B of your team is completes the ratio 2:1.this created by you’re a or B group Retailer or by Self you Sponsoring 2nd id Same side or by your up line also.
…………………………………………………………………………………………
Ques. 73 What are the benefits of working team sales incentives?
Ans. 73 You will get the benefit of Rs.300 by the selling of per COMBO pair sell in working team sales incentive. It is maximum 10 COMBO pair in a day. Means 20 new sell in both teams. In it the sales ratio is 2:1 of first COMBO pair and the sales ratio of 1:1 for all others.
…………………………………………………………………………………………….
Ques. 74 Do you cut TDS and any other charges?
Ans. 74 Whatever your sales income means 10 percent TDS cuts on working team, incentives, reward, royalty, repurchase income. For it you have to update your PAN in profile. In front of it the company releases the form 16A. You can use from 16A when you deposit your income tax return. If you are not included in income tax payee than this amount come back in your account from the Income Tax Department. In addition the company cuts 7.5 percent service charge on the service which provides to run smoothly.
……………………………………………………………………………………………
Ques. 75 How can be TDS claim?
Ans. 75 First you must update your PAN in your ID. The company released from 16A which all cutting of TDS. You can use this form 16Awhen you deposit your income tax return. If you are not included as income tax payee than this amount came back in your account from the Income Tax Department.
…………………………………………………………………………………………….
Ques. 76 How do we update the PAN number?
Ans. 76 You have to scan or photocopy of your PAN card. After scanning the PAN card you move to your profile menu and select the option UPLOAD PAN and upload your PAN there in JPEG format as well as you write your PAN number too.
…………………………………………………………………………………………….
Ques. 77 I have updates my PAN card. How can I get my form 16A?
Ans.77 Whatever income you have on your PAN. For it the company deposit TDS in Income Tax Office every month and deposit the return also quarterly. You may download the form 16A from the income tax site or from misslinious option of your id
……………………………………………………………………………………………
Ques. 78 How do we update the copy of cancelled cheque and bank passbook?
Ans. 78 First you scan your passbook or cancel cheque copy then you go to in your profile menu and select their option UPLOAD PASSBOOK and you upload your passbook or cancel cheque copy in JPEG format. As well as you have to write here account holder’s name, name of bank, account number and IFSC code of bank’s branch.
…………………………………………………………………………………………….
Ques. 79 I am updating the PAN card and passbook but I am getting problem in it. What will be problem there?
Ans. 79 You can only update the JPEG image of PAN, the other does not. As well as it can be updated in the size of given image.
……………………………………………………………………………………………
Ques.80 Can we change the bank detail?
Ans. 80 If there is a solid foundation than only you can change your bank detail. For it you have to mail your new bank detail and ID proof to admin.
…………………………………………………………………………………………….
Ques. 81 How we can know our E-WALLET balance?
Ans. 81 You could see your E-WALLET balance by login your ID or you can type MRBAL<space> ID and send it to VMN via SMS then you will get the information about your balance.
…………………………………………………………………………………………….
Ques.82 Can we transfer the amount from E-WALLET to TOP UP WALLET?
Ans. 82 Yes, you can transfer the amount from E-WALLET to TOP UP WALLET. For it you can use panel, GPRS APPS and SMS.
…………………………………………………………………………………………….
Ques.83 What is PIN MENU?
Ans. 83 PIN and card is required to activate a new package, you can get this PIN and card by depositing necessary amount. The company issues this amount in PIN menu of your ID.
……………………………………………………………………………………………
Ques.84 I bought a PIN. Now where I can check it?
Ans. 84 You can check your issued PIN in PIN menu option of your ID.
…………………………………………………………………………………………..
Ques. 85 How can we buy the PIN?
Ans. 85 You can buy the Pin in following ways:-
You can take your PIN from your ID from your business income or from your UPLINE. If you or their having Rs.1800 or more, than can purchase the PIN and can joining after it. If you want to purchase the PIN from your business income E-WALLET than the company gives you the commission of Rs,25.
Second method is that you can purchase the PIN from your nearest franchise by giving the amount of Required PINS.
Third method is that you can purchase your PIN from your TOP UP balance. For it you go to BUY PIN option, there you will get two more option
E-WALLET
TOP UP WALLET
In above two options, you select the TOP UP WALLET and you can buy the pin from TOP UP. But there should be minimum balance of Rs.1800 in your TOP UP. If you are purchasing PIN from the TOP UP than company will not gives any type of commission to you.
Fourth method is that you can purchase the PIN by depositing the amount in company’s bank accounts. You can direct take this amount from the TOP UP and when you want PIN, you can take from there.
……………………………………………………………………………………..
Ques.86 How can we request for the PIN?
Ans.86 You can request to your nearest franchise or you can go in your ID and open the option PIN and you find there PIN menu then you fill all the information about yourself and submit the form. Then you will get the PIN after the confirmation. In addition, you can request for PIN in our Call Centre. Remember, here you tell your ID first and you have to tell that you have deposited money for the PIN .Than the Call Centre will submit your request and it will check, after the confirmation of Call Center you can get your PIN.
………………………………………………………………………………………
Ques.87 How much time it takes to active the PIN? Can we purchase the PIN in bulk?
Ans. 87 You can use your issued PIN for maximum 90 days and you join to any new retailers. If it didn’t then you contact to the company to increase the validity of PIN but in a few occasion the company automatically increases the validity of PIN.
………………………………………………………………………………………..
Ques. 88 Is there any benefit to purchases the PIN in bulk?
Ans.88 Yes, if you purchase 10 PINS bulk than you deposit Rs. 17800 and save the Rs.200, if you purchase 20 PINS in bulk than deposit Rs. 35500 and save Rs. 500 and if you purchase 50 PIN in bulk than you deposit Rs.88200 and get a new PIN free of cost.
…………………………………………………………………………………….
Ques. 89 My mail id is not updated in my profile? How can I update it?
Ans. 89 For it, you go to your profile and update your ID by the option of EDIT PROFILE. After the approval of admin it will be updated in your ID.
………………………………………………………………………………...............
Ques. 90 If we change our address, than what to do?
Ans. 90 For it, go to your profile and change your address. After the approval of admin it will be updated itself in your ID.
………………………………………………………………………………………
Ques.91 Can we also change the ID, name and father’s name?
Ans.91 No, you cannot change your ID, name and father’s name. But, if there any spelling mistake than you can mail to admin for the correction.
……………………………………………………………………………………
Ques. 92 I got a cheque from the company but I don’t have my own account in the bank. Just like- my friend could not deposit the amount timely in bank. What can I do?
Ans.92 If you do not have bank account or any other reason you have not deposited the cheque in the bank timely or due to any other reason you have not took the amount of cheque than you send it back in the Head Office of company.
Remember:- you write your name, ID number and the reason of sending back at the back side of the cheque.
………………………………………………………………………………………
Ques.93 Can we edit our profile?
Ans.93 There is EDIT PROFILE option in your profile. You can change your information by using it.
The admin team checks it all in 3-4 working days after your request and if it is found right then it replace your all old information and update your new information.
Remember, we cannot change your name, father’s name, Bank details. PAN card, mobile number by the EDIT PROFILE.
(We cannot change name and father’s name in any condition.)
There is any spelling mistake in the name, than you can mail to admin. You update your PAN number by the option UPLOAD PAN OPTION and you update your bank account related information by the option UPDATE BANK PASSBOOK. You can see the mobile related question which given separately to change the mobile.
………………………………………………………………………………………..
Ques. 94 We get free recharge for the 6 months. If we want the free recharge of 18 months, than what shall I do? Can we take it for more months also?
Ans.94 The Company gives you three benefits in activation package.
(A). The company gives you the free recharge of Rs.100 per month for 6 months.
(B).The company gives you voucher of Rs.600 on new DTH connection booking.
(C). The company gives you air tickets voucher of Rs. 600.
At the same time, the company offer an incentive schemes for their product to move others retailers.
In it, the company gives the facility of free recharge for 18 months. If you are satisfied with the service of the company and if you give the information about it to the other retailers than you can also get the income for it and you can find your entire cost back. For it, you required selling package in your team and you provide 3 retailers in the ratio of 2:1. As soon as you sell 3 new packages in the ratio of 2:1 than the company increase your free recharge from 6 months to 12 months and the company also gives the working team incentive of Rs.300. Similarly, if you sell 9 packages in the ratio of 5:4, than the company gives you the fee recharge for 18months.
…………………………………………………………………………………….
Ques. 95 What is necessary to take the repurchase income from down line?
Ans. 95 For this, you have to sell at least 3 packages to complete the ratio of 2:1 and as well as you have to use the services of Rs.1000 per month which the company provides.
…………………………………………………………………………………….
Ques. 96 What is the difference between E-WALLET or TOP UP WALLET?
Ans. 96 The income related with all your sell is displayed in E-WALLET. Such as – working ream incentive, reward income, royalty income; repurchase income which comes through down line while in TOP UP WALLET you keep the amount which you use the services that company provides.
………………………………………………………………………………………..
Ques.97 Where can I check the promotion material which the company sends to me?
Ans. 97 For it. You login your ID. Go in the option MISCELLANEOUS. There is a option COURIER Details, where you can see all plan paper which we send from here cheque and other material also.
………………………………………………………………………………………
Ques.98 How can we know our rank?
Ans.98 If you complete 200 COMBO pair than after the rank provided to you. You can see your rank by login your ID. For it there is a option RANK in Home Page.
……………………………………………………………………………………….
Ques. 99 Which company’s DTH connections we can book?
Ans. 99 At present you can book the new connection of TATA SKY and DISH TV. In near future you can also book the other companies DTH. The company is working for it.
……………………………………………………………………………………
Ques. 100 How can we book our DTH new connection?
Ans. 100 There is option BOOK DTH CONNECTION in your ID. This option is given in the TOP UP recharge area. In addition, there is a option BOOK DTH CONNECTION in GPRS APPS. You can book your new connection in both places.
………………………………………………………………………………………..
Ques. 101 Is there any commission we get on DTH connections?
Ans. 101 Yes, you get the commission on it. What commission you are getting at present to know about it you can see all information on your UP LINE and you get from the Call Center also.
………………………………………………………………………………………
Ques. 102 Sometime booking is not possible from the PIN CODE. What can I do?
Ans. 102 Some PIN CODE does not update in data. For it, you talk on online chat or you can mail to admin. It gets updates in 3-4 hours.
………………………………………………………………………………………
The Questions Related With Travel.
Ques. 103 How to get the travel password?
Ans. 103 There is no need of password if you asking for railway. You can see all information in the Home Page of My Recharge’ site by register IRCTC . If you want to book air ticket, hotel or car booking then there should be the minimum balance of Rs.5000 in your TOP UP for the password and you must update your E-mail id in you’re my recharge ID profile.
Remember- it’s not charging of Rs.5000. Travel password is free of cost; you can use this amount in any services.
…………………………………………………………………………………….
Ques. 104 I lost my travel password. How can I get it back?
Ans. 104 For it, you have to call again in our Travel Help Line. Our Travel Help Line number is 09311222299.
Remember, you call on this number for the travel related information only. For other kind of information you can call to the Help Line- 0141-7101777 of My Recharge.
………………………………………………………………………………………...
Ques. 105 How to book the air ticket?
Ans. 105 You can login your travel portal with the help of travel password to book you ticket.
………………………………………………………………………………………..
Ques. 106 How can we send the balance in travel account? Is it necessary to keep the balance separately for travel?
Ans. 106 No, when you book the ticket at that time you book your air ticket through TOP UP balance. Not need to keep any balance apart from it.
………………………………………………………………………………………...
Ques. 107 The ID asks the password for payment in travel. Which password and transaction password we have to give?
Ans. 107 When you login in travel for air tickets booking, it asks the ID at the time of payment than you have to put 6 digits ID of My Recharge and in transaction password you have to put the transaction password of My Recharge id. Travel password required only once at the time of Travel login.
……………………………………………………………………………………….
Ques. 108 How will we book the IRCTC (railway booking)?
Ans. 108 We can book the IRCTC (railway booking) without using the internet. For it, you can use our SMS or SMS based APPS. For details check footer at my recharge site home page.
………………………………………………………………………………………
Ques. 109 How can we print the Rail ticket after booking?
Ans. 109 you cannot print the booked ticket. You get a SMS only on passenger mobile from IRCTC. Which is valid? And if asks for the ticket in train than you can show this SMS only.
………………………………………………………………………………………...
Ques.110 Is it essential of travel password for book the IRCTC (railway ticket)?
Ans. 110 No. not required of any different password for IRCTC. You can create your account on IRCTC.
And for all other information you see at the bottom of My Recharge’s Home Page and see all question and answers related with IRCTC.
………………………………………………………………………………………
For other information please visit:- www.myrecharge.co.in
For Joining My Recharge Contact me:- abhee.das@hotmail.co.uk or call +91 9577511813
Comments
Post a Comment